Privacy Policy
Effective Date: September 30, 2026
Walla Walla Window Cleaners (“Walla Walla Window Cleaners,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit windowcleanersww.com, submit a form, request an estimate, communicate with us, or otherwise interact with our business.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Phone number
Email address
Property or service address
City, ZIP code, or general location
Services you are interested in
Information about your home, property, or project
Photos or other information you choose to provide
Preferred method of contact
Messages, questions, or other information submitted through our forms
We may collect this information through our website, online estimate or contact forms, advertising lead forms, phone calls, text messages, emails, or other communications with you.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.
This may include:
IP address
Browser and device type
Operating system
Pages viewed
Time spent on the website
Referring website or advertisement
Approximate geographic location
Links or buttons clicked
Advertising or device identifiers
Information about how you interact with our website
This information helps us understand how people use our website, measure advertising performance, improve our services, and provide more relevant advertising.
3. How We Use Your Information
We may use the information we collect to:
Respond to estimate or service requests
Contact you regarding services you have expressed interest in
Schedule estimates, appointments, or services
Prepare quotes or estimates
Provide window cleaning and other services
Communicate with you about an existing or potential project
Provide customer support
Send appointment or service-related communications
Improve our website, advertising, and customer experience
Measure the effectiveness of our advertising
Understand how customers find and interact with our business
Prevent fraud, misuse, or security issues
Maintain business and customer records
Comply with applicable legal obligations
We may contact you by telephone, email, or text message using the contact information you provide.
4. Calls, Emails, and Text Messages
If you provide your phone number or email address when requesting information, an estimate, or a service, Walla Walla Window Cleaners may use that information to respond to your request and communicate with you regarding our services.
Depending on the information and consent you provide, communications may include phone calls, emails, or text messages.
Message and data rates may apply to text messages depending on your mobile carrier and plan.
You may request that we stop sending promotional text messages at any time by replying STOP. You may also contact us directly to request that we stop contacting you for marketing purposes.
Providing consent to receive marketing communications is not a condition of purchasing our services.
SMS opt-in information and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
5. Online Advertising and Analytics
We may use third-party advertising and analytics services to understand website activity, measure advertising performance, and advertise our services.
These services may include platforms such as:
Google
Google Analytics
Google Ads
Meta
Facebook
Instagram
These companies may use cookies, pixels, device identifiers, or similar technologies to collect information about visits to our website and interactions with our advertisements.
For example, these technologies may help us determine whether someone visited our website after seeing an advertisement or allow advertising platforms to show ads to people who have previously interacted with our website or business.
Third-party advertising providers, including Google and Meta, may process information according to their own privacy policies.
You can generally control cookies through your browser settings. Google also provides advertising controls through its Google Ads Settings, and Meta provides advertising preference controls through Facebook and Instagram account settings.
6. Cookies and Similar Technologies
Cookies are small pieces of information stored on your device that allow websites and online services to recognize a browser or device.
We and our service providers may use cookies and similar technologies for purposes such as:
Operating our website
Remembering website preferences
Understanding website traffic
Measuring conversions
Analyzing website performance
Preventing fraud or security issues
Measuring advertising effectiveness
Providing relevant advertising
Some cookies may be set by third-party services that we use.
Most web browsers allow you to block, limit, or delete cookies through your browser settings. Disabling certain cookies may affect how some websites function.
7. Information From Advertising Platforms
You may encounter advertisements for Walla Walla Window Cleaners on platforms such as Facebook, Instagram, or Google.
If you submit information directly through an advertisement or lead form on one of these platforms, the platform may provide that information to us so that we can respond to your request.
Information collected by the advertising platform itself is also subject to that platform's privacy policies and terms.
Once your information is provided to Walla Walla Window Cleaners, our use of that information is governed by this Privacy Policy.
8. How We Share Information
We do not sell your contact information to unrelated companies for their own direct marketing purposes.
We may share information with service providers that assist us with operating our business, including providers involved with:
Website hosting
Website forms
Customer relationship management
Advertising
Analytics
Scheduling
Email or text communications
Phone services
Payment processing
Business software
Data storage
Marketing services
These providers may process information on our behalf in connection with the services they provide to us.
We may also disclose information when reasonably necessary to:
Comply with applicable laws or legal processes
Respond to lawful requests from government authorities
Protect our rights, property, customers, or business
Investigate suspected fraud, abuse, or security incidents
Complete a business sale, merger, acquisition, or similar transaction
9. Advertising Data and "Sale" or "Sharing"
Walla Walla Window Cleaners does not sell personal information in exchange for money.
However, some privacy laws may define certain uses of advertising cookies, pixels, or similar technologies as a “sale,” “sharing,” or use of personal information for targeted or cross-context behavioral advertising.
Where applicable law provides you with a right to opt out of these activities, you may contact us to make such a request. You may also limit advertising cookies and personalized advertising through your browser, device, Google